Frequently Asked Questions

Get instant clarity on how we work, what we offer, and how we can help you on the road.

Find quick answers to the most common questions drivers ask about our batteries, services, response times, and warranty coverage.

How fast can your team reach my location?

Our average arrival time is 15–30 minutes, depending on traffic and your exact location in Singapore.

Do you provide on-site battery installation?

Yes — all battery replacements include professional on-site installation, performed by trained technicians.

How do I know if my car battery needs replacing?

Common signs include slow engine cranking, dim lights, difficulty starting, or dashboard battery warnings.

What brands of batteries do you use?

We supply Promax car batteries designed for long-lasting performance and compatibility with most car models in Singapore.

How long is the battery warranty?

Our batteries come with up to 24 months warranty, depending on the model and usage conditions.

Is your pricing transparent?

Yes. We provide clear, upfront pricing with no hidden fees — the amount quoted is the amount you pay.

Do you offer tyre replacement services?

Yes, we offer on-site tyre replacement with professional tools for fast and safe assistance.

What if my car still won’t start after changing the battery?

If the issue isn’t battery-related, we can help arrange car towing to a nearby workshop for further inspection.

Can I schedule a battery replacement in advance?

Absolutely — you can book an appointment for any preferred time during our operating hours.

What payment methods do you accept?

We accept cash, PayNow, and major digital payment methods for your convenience.

Do you serve all car makes and models?

Yes, we support Japanese, Korean, Continental, and European cars, including hybrid and start-stop systems.

Do you charge extra for roadside service?

No. On-site service charges are included in our quoted price unless special conditions apply.