{"id":3,"date":"2025-09-30T11:05:32","date_gmt":"2025-09-30T11:05:32","guid":{"rendered":"https:\/\/www.durocombattery.com\/sg\/?page_id=3"},"modified":"2026-06-27T16:17:40","modified_gmt":"2026-06-27T08:17:40","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.durocombattery.com\/sg\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0505f76 e-flex e-con-boxed e-con e-parent\" data-id=\"0505f76\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aed5b00 elementor-widget elementor-widget-heading\" data-id=\"aed5b00\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your Privacy Matters<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3aa5832 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"3aa5832\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tLast updated: June 2026  |  Applies to: www.durocombattery.com\/sg\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f447ff8 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"f447ff8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tYour privacy matters to us. This policy explains exactly what personal data Durocom Singapore collects, why we collect it, how we use it, and your rights under Singapore&#8217;s Personal Data Protection Act 2012 (PDPA).\n<br><br>\nBy using our website or submitting an enquiry, you consent to the practices described in this Privacy Policy.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6855d53 e-flex e-con-boxed e-con e-parent\" data-id=\"6855d53\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ea301d7 e-con-full e-flex e-con e-child\" data-id=\"ea301d7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88d8208 elementor-widget elementor-widget-heading\" data-id=\"88d8208\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Who We Are\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3fdbe1 elementor-widget elementor-widget-text-editor\" data-id=\"a3fdbe1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Durocom Singapore is a mobile car battery delivery and installation service operating islandwide in Singapore. We operate under Singapore law and are bound by the <b>Personal Data Protection Act 2012 (PDPA).<br \/><br \/><\/b><\/p><p><b>Contact for data matters:<\/b><\/p><ul><li>WhatsApp: +65 8978 9119<\/li><li>Website: www.durocombattery.com\/sg<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-729a64b elementor-widget elementor-widget-heading\" data-id=\"729a64b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. What Personal Data We Collect\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7cefa0 elementor-widget elementor-widget-text-editor\" data-id=\"d7cefa0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWe only collect data that is necessary to provide our services or improve your experience. Here is exactly what we collect and how:\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11b4b1c elementor-widget elementor-widget-html\" data-id=\"11b4b1c\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<table>\n  <thead>\n    <tr><th>Data<\/th><th>How collected<\/th><th>Why<\/th><\/tr>\n  <\/thead>\n  <tbody>\n    <tr><td>Full name<\/td><td>Lead capture form on our website<\/td><td>To address you and personalise our WhatsApp response<\/td><\/tr>\n    <tr><td>Mobile phone number<\/td><td>Lead capture form on our website<\/td><td>To contact you via WhatsApp with a price quote<\/td><\/tr>\n    <tr><td>Car make, model &amp; year<\/td><td>Lead capture form on our website<\/td><td>To recommend the correct battery for your vehicle<\/td><\/tr>\n    <tr><td>Location \/ address<\/td><td>Shared by you via WhatsApp during booking<\/td><td>To dispatch a technician to your location<\/td><\/tr>\n    <\/tr>\n  <\/tbody>\n<\/table>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a3e9b4 elementor-widget elementor-widget-text-editor\" data-id=\"6a3e9b4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWe do NOT collect: email addresses, payment card numbers, NRIC or passport numbers, or any sensitive personal data.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e85d7c9 elementor-widget elementor-widget-heading\" data-id=\"e85d7c9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. How We Use Your Data\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d9a176 elementor-widget elementor-widget-text-editor\" data-id=\"8d9a176\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Your data is used only for the following purposes:<\/p><ul><li><b>Service fulfilment<\/b> \u2014 to respond to your enquiry, provide a price quote via WhatsApp, and dispatch a technician<\/li><li><b> Warranty administration <\/b>\u2014 to record your purchase for warranty purposes<\/li><li><b> Follow-up communication<\/b> \u2014 to check in after your service regarding satisfaction or warranty claims<\/li><li><b> Advertising measurement<\/b> \u2014 to track whether a Google Ads click resulted in an enquiry (using GCLID\/GBRAID), so we can improve our ad campaigns<\/li><li><b> Website improvement <\/b>\u2014 to understand how visitors use our website using anonymised analytics data<\/li><\/ul><p>We will not use your data to send unsolicited promotional messages unless you have explicitly opted in.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-083eead elementor-widget elementor-widget-heading\" data-id=\"083eead\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Children's Privacy\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75c1b32 elementor-widget elementor-widget-text-editor\" data-id=\"75c1b32\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tOur website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7600d40 elementor-widget elementor-widget-heading\" data-id=\"7600d40\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. Cross-Border Data Transfers\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9318f05 elementor-widget elementor-widget-text-editor\" data-id=\"9318f05\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Some of our third-party service providers (such as Google and SheetDB) may store or process data on servers located outside of Singapore. We only engage third-party providers that maintain adequate data protection standards comparable to Singapore&#8217;s PDPA requirements.<br \/><br \/><\/p><p>For our Durocom Promax cross-border warranty customers, service records may be shared between our Singapore and Malaysia operations solely for the purpose of processing warranty claims.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f24f83a elementor-widget elementor-widget-heading\" data-id=\"f24f83a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">6. Updates to This Policy\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50f0a36 elementor-widget elementor-widget-text-editor\" data-id=\"50f0a36\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be available on this page with a revised date at the top.<br \/><br \/><\/p><p>We encourage you to review this page periodically. Continued use of our website or services after any updates constitutes acceptance of the revised policy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39f1d78 elementor-widget elementor-widget-heading\" data-id=\"39f1d78\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">7. Contact Us\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9efd242 elementor-widget elementor-widget-text-editor\" data-id=\"9efd242\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please reach out:<br \/><br \/><\/p><ul><li>WhatsApp: +65 8978 9119<\/li><li>Website: www.durocombattery.com\/sg<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Your Privacy Matters Last updated: June 2026 | Applies to: www.durocombattery.com\/sg Your privacy matters to us. This policy explains exactly what personal data Durocom Singapore collects, why we collect it, how we use it, and your rights under Singapore&#8217;s Personal Data Protection Act 2012 (PDPA). By using our website or submitting an enquiry, you consent [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Durocom Singapore<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.durocombattery.com\/sg\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Durocom Singapore\" \/>\n<meta property=\"og:description\" content=\"Your Privacy Matters Last updated: June 2026 | Applies to: www.durocombattery.com\/sg Your privacy matters to us. 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